Answers to Frequently Asked Questions

Fees.ng is an innovative, hassle-free fees/payments collection, verification and management platform for organizations such as schools and Government agencies.

Didn’t Find What You Need?

Send us a message below and we would respond in minutes.

Click to Send message

Answers to Frequently Asked Questions

What is fees.ng?

What type of business is suitable for using fees.ng?

What do I tend to gain using your portal?

What do I need to prepare to use fees.ng?

Who powers the portal?

Can we link this to our existing platform?

Can payees pay in instalments?

Can this platform compile our results?

How secured is the website?

Do we have access to the money on the platform?

We run different accounts for different purposes, can your platform handle more than one account?

Do you charge on each fee?

Can we print receipts from the portal?

When there is transactional failure where does reversal go to?

I have five kids, can I pay for all of them with one account number?

Can we generate a list of students that have paid from the platform?

Who bears the charges?

Can we access the static wallet account any time we want?

Do you operate as a microfinance bank?

How do you take care of parents that don’t do internet banking?

Do we need to be paying an extra fee to keep the platform running?

If we have any issues who do we contact?

We see GTB, Sterling and Wema bank on your payment instructions, do we need to open accounts with them?

Can I generate payment instructions once and use the account number to pay for the next term without dialing the code again since it's the same account number?

How do I confirm payment without receiving a bank alert or checking statement of account?

Didn’t Find What You Need?