Answers to Frequently Asked Questions

Hassle Free Payment and Reconciliation, Seamless Collection Mgt, Instant Verification, Automated Debt Recovery System, Rebate consolidation, Bulk and timely collections and lots more...

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Answers to Frequently Asked Questions

What do I tend to gain using your portal?

Do we have access to the money on the platform?

Can we generate a list of students that have paid from the platform?

Can this platform compile our results?

Do we need to be paying an extra fee to keep the platform running?

What type of business is suitable for using fees.ng?

How secured is the website?

I have five kids, can I pay for all of them with one account number?

What is fees.ng?

Who powers the portal?

Can we link this to our existing platform?

We run different accounts for different purposes, can your platform handle more than one account?

Who bears the charges?

Can we access the static wallet account any time we want?

Do you operate as a microfinance bank?

Can I generate payment instructions once and use the account number to pay for the next term without dialing the code again since it's the same account number?

What do I need to prepare to use fees.ng?

How do you take care of parents that don’t do internet banking?

We see GTB, Sterling and Wema bank on your payment instructions, do we need to open accounts with them?

Do you charge on each fee?

Can we print receipts from the portal?

If we have any issues who do we contact?

How do I confirm payment without receiving a bank alert or checking statement of account?

When there is transactional failure where does reversal go to?

Can payees pay in instalments?

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